Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At day2daysupermarket.co.uk, we're committed to promoting responsible gaming. Online casino games are designed purely for entertainment purposes. They should never be viewed as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win.
Please gamble only with money you can afford to lose, and always set strict limits before you play.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in online gambling. William Hill takes age verification seriously and conducts identity checks during account registration and at any time during your membership.
If you are under 18, please do not attempt to register or gamble. If you believe a minor has accessed a gambling account, report it immediately to William Hill's customer support team.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following warning signs in yourself or someone you know, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Neglecting family, work, education, or other responsibilities due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Gambling with money needed for essentials (rent, food, utilities, medications)
- Borrowing money or going into debt to fund gambling
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems, anxiety, or depression
- Gambling for longer periods or with larger amounts than intended
- Loss of interest in hobbies and social activities
Self-Help Tools & Player Controls
William Hill provides tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a given timeframe
- Stake Limits: Control the maximum bet amount per spin or hand
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've wagered
- Session Time Limits: Automatically log out after a set period of inactivity
- Self-Exclusion: Voluntarily exclude yourself from William Hill for a period you choose (minimum 6 months). During self-exclusion, you cannot access your account or place bets
To access these tools, log in to your William Hill account and visit the Responsible Gaming settings in your account preferences.
Support Organizations & Help Resources
If you or someone you know is struggling with gambling, confidential support is available:
United Kingdom
- GamCare – Free, confidential support and counselling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop – National Self-Exclusion Scheme for online gambling
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators simultaneously - Gamblers Anonymous – Peer support meetings across the UK
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
All of these services are free, confidential, and non-judgmental. Reaching out is a sign of strength, not weakness.
If You Need Help
If you believe you have a problem with gambling, or if gaming is affecting your mental health, relationships, finances, or work, please seek help today. There is no shame in asking for support.
Contact one of the organisations above right now. They are staffed by trained professionals who understand problem gambling and can guide you towards recovery.
You can also contact William Hill's customer support team to discuss responsible gaming options or to request self-exclusion.